What are your normal shipping times?
International orders will take between 10-30 business days. US orders will take approximately 10-25 business days, please note that there can be some variation in shipping times due to different countries custom's procedures. Currently furniture and lighting items are only available for US shipping. Shipping for these items is also free and generally take 3-10 days depending on warehouse location and state its being shipped to.

What is your return policy?
We offer a refund for items that are full price, new and returned to us within 30 days after you have received your order. If an item has not been received after 60 days, we will issue you refund for that item. Refunds will be processed within 3-7 business days (excluding weekends and bank holidays) after we receive your return.

If you need to return an item, simply go to the following web page and input your order number and the email address associated with your account.


We'll notify you via e-mail of your refund once we've received and processed the returned item.

Can I change my order once it has been placed?
Unfortunately, once you've placed your order, it is not possible to amend any details, as our warehouse team will have already started processing your order! If you are unhappy with your purchase once it arrives, you're welcome to email our customer care team who will then advise you on how to return it for a refund or gift voucher. Please refer to our returns policy for more information.