faq
Frequently Asked Questions
Where Does babyfab Ship?
babyfab currently ships exclusively within the Continental United States.
At this time, we do not ship internationally or to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, or APO/FPO addresses.
As our family business continues to grow, we hope to expand our shipping options in the future.
How Long Will My Order Take to Arrive?
Most orders are delivered within 5–10 business days after processing.
Delivery times may vary depending on product availability, shipping carrier schedules, weather conditions, and your location.
Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.
What Is Your Return Policy?
We want you to be completely happy with your purchase.
If for any reason you’re not satisfied, we accept returns on eligible items that are:
- New and unused
- In their original packaging
- Returned within 30 days of delivery
Once your return has been received and approved, refunds are typically processed within 3–7 business days.
How Do I Start a Return?
Simply visit:
https://returns.aftership.com/babyfab.net
Enter your order number and the email address used when placing your order, then follow the instructions provided.
We’ll notify you by email once your return has been received and your refund has been processed.
What If My Order Never Arrives?
If your order has not arrived within 30 days of shipment, please contact us at info@babyfab.net.
Our customer care team will investigate the issue and work with you to find the best solution.
Can I Change or Cancel My Order?
Because we begin processing orders quickly, changes and cancellations may not always be possible once an order has been placed.
If you need assistance, please contact us immediately at info@babyfab.net and we’ll do everything we can to help.
If your order has already shipped, you’re welcome to return eligible items according to our return policy.
How Can I Contact babyfab?
We love hearing from our customers.
Whether you have a question, need assistance, or simply want to say hello, we’re here to help.
Email: info@babyfab.net
Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM EST
We strive to respond to all inquiries as quickly as possible.
Why Shop With babyfab?
babyfab was created from a deeply personal journey to parenthood. We understand that every child is a blessing and every family has a unique story.
When you shop with babyfab, you’re supporting a family-owned business that believes in giving back. A portion of our profits helps support individuals and families facing fertility challenges as they pursue their dream of becoming parents.
Thank you for being part of our story.
